Hospital Consumer Assessment of Healthcare Providers and Systems
Avera McKennan Hospital & University Health Center
October 1, 2006 to June 30, 2007
Technical definition: All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1648 participating facilities for this initial HCAHPS data release.
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Cleanliness of Room and Bathroom
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Definition: This question asks patients to assess how frequently their room and bathroom met their expectations for cleanliness.
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During this hospital stay, how often were your room and bathroom kept clean?
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Always
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Usually
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Sometimes
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Never
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| 70% |
23% |
5% |
2% |
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