Avera EAP Services
The Avera Employee Assistance Program provides outstanding, comprehensive and confidential services to organizations, employees and their families. Our quality and affordable program is tailored to meet the needs of your organization, and delivered with our responsive and compassionate approach.
Workplace Wisdom Articles
A weekly article, created by our staff, that is sent to each of our business associates to provide motivational and educational information for company employees. Click to access articles »
Employee Orientation
We provide annual, on-site, employee orientation sessions to introduce employees to the EAP, explaining the rationale behind the program and methods for accessing services. Our goal is to build trust with employees and encourage self-referrals in the early stages of problem development. Click to access the Powerpoint presentation »
Balancing Work and Home
Trying to balance work life and home life can be an overwhelming challenge. This section includes tips on how to cope. Learn more »
Management Consultation
Management consultations are available to assist supervisors with employees having job performance, conduct and/or attendance problems. The management consultant will help determine if the situation is appropriate for referral to the EAP, reviews supervisory documentation, and provides guidance and strategies to help resolve employee issues.
Mediation
Mediation utilizes an independent third party to discuss issues between two or more individuals. Through this structured process participants will negotiate and develop a considerate behavior agreement. Mediation can serve as a resource for conflicts that appear to be irresolvable through other means.
CISM (Critical Incident Stress Management)
This is a confidential, structured group process intended to provide support and education regarding coping strategies for individuals involved in a critical incident. Debriefing services are conducted on-site and are provided by a team of trained facilitators using the International Critical Incident Stress Foundation (ICISF) model for critical incident stress management.
EMR Transition Challenges for Employees
The information on this page was designed to assist you and your staff with the emotional, personal, and professional challenges associated with the transition to the electronic medical record (EMR). Learn more »
If you have questions or would like to set up an EAP appointment, contact Avera EAP at 605-322-4069 or 1-800-527-9394.
