Mara's Story
Mara Zobrist has quickly adjusted to her active role in phlebotomy since her arrival at Avera McKennan in early January 2010. When she started, Mara said she received valuable on-the-job training that helped her quickly adjust to the position.
"Phlebotomy is a skill that is easy to learn and really valuable if you are considering other health care careers," she says. As a phlebotomist, Mara spends most of her day drawing blood while interacting with patients from nearly every department in the hospital and also at Avera Behavioral Health Center.
Mara says her position requires a great deal of patience and good people skills. "Nobody likes to get their blood drawn," she said. "So, if you are able to make it a positive experience for the patient, it is very rewarding. A phlebotomist's favorite line is this: 'I didn't even feel it!' That is when you know that you are doing a good job."
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